Reference

giga5000 Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsDevice accessPrivacy requests
giga5000 giga5000 Privacy Policy for Your Account
PRIVATE HELP ROUTE

Contact Us About Your Privacy Policy

A clear contact route matters when a name, phone number or wallet record needs checking.

Account contact Send a Privacy Policy question through the support route displayed after sign-in.
Wallet record check If a DANA, OVO, GoPay or QRIS reference appears incorrect, include its date and…
Change request For correction, access or deletion requests, state the exact field or record involved.
DATA CONTROL ROOM

Understand Data Choices Inside giga5000

We keep the Privacy Policy practical by connecting each data choice to a visible account step.

Account creation

When you open an account, we collect the details needed for phone verification and sign-in. We use those fields to match your account activity and respond to a privacy request.

Device signals

A phone or desktop session may produce device and connection signals. We compare them with sign-in activity to flag unusual access, then use the account check before discussing private records.

Cookie choices

Cookies can keep your sign-in path and page settings consistent. You can review browser controls or contact us if you want help understanding which cookie choice affects your session.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a wallet event with your account. We do not need your wallet PIN to check a status.

Retention timing

We keep personal records for account service, safety checks, disputes or legal duties only for the period needed for that purpose. When the reason ends, the record can be removed or de-identified.

Your request

Ask for a copy, correction or deletion by using the account support contact. Tell us the affected field, and we may verify your account before making a change.

Find Answers About Privacy Policy

These Privacy Policy answers address the account, device and wallet questions you may have before opening an account. If your situation is not listed, send the precise request through the support contact shown in your account area.

It covers personal details, phone verification, sign-in activity, device signals, cookies, wallet references and support requests connected with your account and its use in Indonesia.

We use your phone number for account identification and the phone verification step before account access. It also helps us locate the correct record when you request privacy support.

Yes. The Privacy Policy includes DANA, QRIS, OVO, GoPay, bank transfer and virtual account references when they are connected to an account transaction or status check.

You can request access to personal records linked to your account through the displayed support contact. We may verify your account first and explain any record that cannot be shared.

Send the exact field that needs correction, such as a phone number or contact detail. We may ask for an account check before updating the record so another person cannot alter it.

Cookies can support sign-in continuity and page preferences. Your browser controls can change cookie choices, and our support contact can help identify the setting related to your session.

You may request deletion through the account support route. We first check the request and explain whether some records must remain for an active dispute, safety check or legal duty.